Co-Designing Sociotechnical Systems for Workplace Communication Regulation: Technical Insights and Data Challenges - Équipe Services et Architectures pour Réseaux Avancés
Communication Dans Un Congrès Année : 2024

Co-Designing Sociotechnical Systems for Workplace Communication Regulation: Technical Insights and Data Challenges

Résumé

The widespread adoption of communication technologies in professional contexts has significantly transformed workplace communication practices, often leading to communication overload and negatively impacting Quality of Life at Work (QLW). This paper presents the VERTUOSE project, which aims to develop a Socio-Technical System (STS) for regulating workplace communication. Utilizing a co-design approach that integrates sociological, IT, and co-designers' perspectives, the technical part of the system aims to be open and adaptable. The STS provides tools for managing communication practices through customizable policies. Key challenges such as data privacy, ownership are addressed through transparency of data handling and informed user consent mechanisms.
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Dates et versions

hal-04697264 , version 1 (13-09-2024)

Identifiants

  • HAL Id : hal-04697264 , version 1

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Zacharie Hellouin de Cenival, Samir Medjiah, Christophe Chassot. Co-Designing Sociotechnical Systems for Workplace Communication Regulation: Technical Insights and Data Challenges. 22nd European Conference on Computer-Supported Cooperative Work (ECSCW): The International Venue on Practice-centered Computing on the Design of Cooperation Technologies, Jun 2024, Rimini, Italie, Italy. ⟨hal-04697264⟩
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